Terms and Conditions - FloraAura
Acceptance of Terms
By accessing or purchasing products from FloraAura, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, do not use our services or products.
Scope of Services
FloraAura offers a variety of handcrafted jewelry products, designed and created in-house. Any additional services beyond the sale of these products are subject to additional terms, which will be clearly stated prior to any engagement.
Customer Responsibilities
Customers are responsible for providing accurate details when placing orders, ensuring proper care of purchased products, and adhering to the instructions provided by FloraAura for maintaining the integrity of their jewelry. Failure to comply may void any warranty.
Payment Terms
Payment for all products and services must be completed in full before shipment or delivery. Payments not received by the due date will result in the cancellation of the order.
Return and Refund Policy
Refunds or exchanges may be processed for defective or incorrectly shipped items, provided the customer submits a written request within 14 days from the receipt date. Custom orders are non-refundable unless they arrive damaged.
Product Modifications
Any changes to customized jewelry or modifications requested after the order has been confirmed will incur additional charges. FloraAura reserves the right to accept or decline such requests based on the feasibility of the modification.
Intellectual Property
All designs, images, and content on the FloraAura website are protected by intellectual property laws and remain the property of FloraAura. Unauthorized use, reproduction, or distribution of any material is strictly prohibited.
Privacy and Data Protection
FloraAura is committed to protecting your personal data in accordance with applicable privacy laws. By using our services, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy.
Limitation of Liability
FloraAura’s liability is strictly limited to the value of the purchased item. We are not responsible for any indirect, consequential, or incidental damages arising from the use of our products.
Force Majeure
FloraAura is not liable for delays or failures to perform caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or government restrictions.
Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction where FloraAura is incorporated. Any disputes shall be resolved under these laws.
Termination of Services
FloraAura reserves the right to suspend or terminate any services or access to our products if a customer fails to comply with these Terms and Conditions.
Amendments to Terms
FloraAura may update or modify these Terms and Conditions at any time. Continued use of our website or services after such changes implies acceptance of the revised Terms.
Contact Information
For inquiries or further information regarding these Terms, please contact FloraAura at [email protected].